Answers to common questions about our services, pricing, and getting started.
3PL (Third-Party Logistics) means we handle all your logistics — from receiving goods to delivering them to customers. You send your products to our warehouse; we store them, pick orders, and ship them to your customers. Everything happens automatically via API integration with your online store.
We work with Shopify and other platforms. If you use a different platform, we can set up the connection or API integration individually to fit your system. Our services suit any online store, regardless of size or product category.
Yes, expiry date and LOT (batch) number tracking is included in the price. We register each product’s expiry date and LOT number upon receipt. We pick orders following the FEFO (First Expired, First Out) principle so customers receive the freshest products. We automatically alert you about approaching expiry dates.
Shipments are delivered via trusted courier partners such as DHL, FedEx, UPS, DPD, Omniva, or national postal services, chosen based on the destination country. The customer can choose their preferred delivery method when ordering. The tracking number is sent to the customer automatically by email.
Pricing depends on your business volume and specific needs. You pay for storage (based on space used), picking and packing (per order), shipping (based on weight and route), and goods receiving. FEFO and LOT tracking is included in the price. Contact us for a custom quote.
Getting started is simple: (1) Contact us via the contact form or email. (2) We’ll prepare a custom quote based on your needs. (3) We sign a contract and set up the API integration. (4) You send your goods to our warehouse. (5) We start processing orders automatically.
Contact us — we'll be happy to answer all your questions.
